SHIPPING
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Australia Post with tracking and drop-off without signature. If you prefer delivery by Australia Post Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
We are not responsible for postage costs for returns, unless we have made a mistake or the product has a manufacturers fault.
Kids and Cubs are not responsible for any lost parcels on return.